HOROVELIS · CUSTOMER CARE

Privacy Policy

How your information is handled

Talk to our team →

This policy explains what information we collect to process orders and respond to inquiries, and how we handle it.

Information we collect

We collect information you provide when placing an order or contacting us, such as your name, shipping address, email address, phone number, and order details. Payment information is handled by the checkout provider.

How we use information

  • Process and ship orders
  • Respond to support requests and returns
  • Send order-related updates
  • Maintain records required for normal business operations

Sharing and retention

Information may be shared with service providers such as shipping carriers, hosting providers and payment processors to operate the store and fulfill orders. We retain order and support records as needed for operational and recordkeeping purposes.

Your choices and contact

You may contact us to ask about the personal information associated with your order or to request correction. Email support@horovelis.store or call +1 712 322 4655. For cookie practices, see Cookie.