We ship replacement watch straps to the United States and Canada using standard shipping. Review processing times, estimated transit, and what to expect after you order.
Processing and delivery times
Orders are processed in 1–3 business days. After processing, standard shipping to the United States and Canada typically takes an estimated 4–7 business days in transit. These are estimates, not guarantees, and may vary due to carrier conditions or peak periods.
- Processing: 1–3 business days
- Estimated transit: 4–7 business days after processing
- Shipping cost: Free standard shipping to the United States and Canada
Tracking and delivery
When your order ships, you will receive tracking information by email if available. Please ensure your shipping address is correct at checkout. If tracking shows delivery but you cannot locate the package, contact the carrier first, then reach us at support@horovelis.store or +1 712 322 4655.
Incorrect addresses and undeliverable packages
If you notice an address error, contact us immediately. We can only attempt to update an address before dispatch, and changes are subject to confirmation. For returns related to delivery issues, see Returns.
Questions about your shipment
For order-specific shipping questions, contact us at support@horovelis.store or +1 712 322 4655, or use the form on Contact. For payment methods, see Payment.